top of page


Certificate III in Individual Support

TLILIC003 Licence to Operate Forklift Truck: Team Members

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

This course consists of 9 core units and 6 elective units.

Vocational Placement:

All students will be required to complete either a Vocational Placement Log Book or if an Existing worker, a Workplace log book of at least 120 hours of direct care within an approved aged care facility or community services organisation.  Em-Care Pty Ltd will assist students with obtaining placement with leading Aged Care Providers and will provide supervision, mentoring and support while on placement.

Vocational placement is structured workplace learning; a vocational placement student log book is developed to support you to meet the requirements of all tasks to be completed during your placement. Vocational Placement is an important part of the program that has been designed for students to apply the theoretical knowledge gained to a practical level in a workplace environment. This practical approach to learning will prepare students to ease into 120 hours of on-the-job training required to gain the qualification. All students undertaking vocational placement will be required to organise their own transportation to and from the vocational placement host organisation’s facility.

Security clearances are required (e.g., police check, valid blue card and/or yellow card) in order for the student to be eligible to undertake practical and/or vocational placement. 

Additionally, individual host organisations may have different requirements regarding vaccinations. Please discuss these with the trainer during the enrolment process.  Please note there are mandatory vaccination requirements within each State and it is up to the student to ensure they are complying with their own state, territory legislation and workplace organisation policies and procedures. It will be necessary for all students to provide proof of vaccinations upon enrolment.

Full Course Outline:

A full course outline of the CHC33021 Certificate III in Individual Support units of competency is available on here.




Attendance at the course requires the following:

  • Casual clothing (no singlets) including enclosed footwear

  • Drivers licence or other form of photo ID

Unique Student Identifier (USI): All Students completing a Nationally Recognised Course with receipt of a Statement of Attainment requires a USI which can be accessed from the USI website

Pre Requisites:


Course delivery:

This course is delivered face to face with individual assessment and group activities in a simulated workplace environment, at our Redland Bay facility or at an agreed safe location at your workplace.

Completion requirements:

This course requires you to successfully demonstrate skills and knowledge in both practical and written theory assessments along with 120 hours of Vocational Placement to achieve your qualification.

Contact us to discuss cost and to enroll

bottom of page